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Got Questions?

  • How can I add money?

    You can add funds to your account by WIRE Transfer.
    To complete wire transfers, you need to add the banking information provided on the site, in the wire transfer section on your account.

  • Can I add money to my Paxum account from someone else’s bank account?

    If you have a personal Paxum account you cannot transfer the funds from someone elses’s bank account. This is considered a third party transfer, which we don't accept.

  • How long does it take for the funds to be reflected in my Paxum e-wallet account?

    WIRE transfers are credited as soon as they are cleared by our bank (this happens in maximum 24 hours from the moment they reach us).